Privacy Policy

At PEI Casino (hereinafter referred to as "the Casino"), we are committed to protecting your personal data and ensuring that you have a safe experience while visiting our physical premises.

We collect personal information from customers, including names, addresses, dates of birth, and identification details. This information is used for verification purposes and to comply with regulatory requirements set by the Prince Edward Island Lotteries Commission (PEILC).

Information Use

Your personal data may be shared with third-party service providers who assist us in providing our services. These parties include:

• Gaming regulators
• Bank or financial institutions

We also collect information through your use of our website, including device details and browsing history.

Data Retention

The Casino retains customer records for a period of 6 years following the completion of any transaction.

Security Measures

To protect your personal data from unauthorized access, we have implemented robust security measures, including:

• Secure Sockets Layer (SSL) encryption
• Industry-standard firewalls and intrusion detection systems

We take all reasonable steps to prevent data breaches; however, in the unlikely event that a breach does occur, we will notify affected customers within 72 hours.

Customer Consent

By signing up for our Rewards Club or using our services at the Casino, you consent to the collection and use of your personal information as outlined above. You may withdraw this consent by contacting us in writing.

Your Rights

You have a number of rights under applicable data protection laws, including:

• The right to access and update your personal data
• The right to request erasure or correction of inaccurate data
• The right to object to direct marketing communications

To exercise these rights, please contact our Data Protection Officer in writing.